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 DOMESTIC SHIPPING AND HANDLING

 

United States (48 States)

OPTION 1st ITEM ADDITIONAL ITEMS
UPS Ground Shipping ( DOMESTIC Orders over $150.00) Free Free
UPS Ground Shipping $7.50 $2/Ea.
UPS 2 Day Delivery $18 $2/Ea.

Alaska, Hawaii, Puerto Rico and US Territories

OPTION 1st ITEM ADDITIONAL ITEMS
UPS 2 Day Delivery $30 $2/Ea.

 

Please note that unfortunately we do not currently ship to PO boxes.

Any refusal of delivery will result in the return to our Distribution Center. Merchandise and tax paid will be refunded less the round-trip costs for shipping to your address and back to our Distribution Center. Biba reserves the right to charge a restocking fee for any delivery refusal.

INTERNATIONAL SHIPPING AND DELIVERY 

SHIPPING AND HANDLING


Biba de Sousa ships to multiple international destinations. If you would like to purchase and do not see
your Country listed at checkout, please email customer service.
DUTIES AND TAXES
Duties and taxes are calculated at checkout. Biba de Sousa is not responsible for any Duties or Taxes.
International Shipping will be shipped using UPS. Rates vary and are available at checkout.

PROCESSING TIME


Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday. We do not offer Saturday or Sunday delivery.
Shipping time varies, depending on destination. Below is an overview on delivery windows.

Destination Delivery Window examples :


Canada 5-14 business days
United Kingdom 5-10 business days
Australia and New Zealand 7-10 business days
Mexico 5-10 business days
Central America and the Caribbean 5-10 business days
South America 5-10 business days
Europe 6-10 business days
Japan 5-10 business days
Hong Kong 5-10 business days
Singapore 6-10 business days
Republic of Korea 6-10 business days
Asia-Pacific 6-10 business days
South Asia 6-10 business days
Middle East 6-10 business days
Iceland 6-10 business days


Biba de Sousa is not responsible for delays in shipping or delivery that result from factors outside our
control such as inclement weather, acts of God, or any other shipping related issues.

Under any circumstance, Biba de Sousa is not responsible for incidental or consequential damages.


TRACKING MY ORDER


Please check your tracking notification and click on the link to track your shipment.

Benzoyl Peroxide Orders : Please review your country's import rules for this ingredient.

  

RETURNS

All sales are final At this time, Esthetic Underground, Inc./BIBA Los Angeles does not offer returns, with the exception of damaged shipped items or order processing error.

Products cannot be returned or exchanged due to Allergic Reaction. We sympathize with the occurrence of a true allergy and advise that the customer contacts Medical professional for thorough allergy testing to prevent future instances.

Title and risk of loss shall transfer from Biba Los Angeles to purchaser upon deliver of the product to a common carrier.